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Use email only if you are not writing about your personal file.
Do not use ordinary email to ask about your personal file; we will not be able give you the information required. In this case, contact us by telephone.
Email is a useful way to send us your general questions and comments about the Régie's programs and services.
Note that...
In our Service Statement, we are committed to replying to an email within 2 working days.
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