Some of our services require information contained in your file at the Régie. The user code allows us to authenticate your identity so that you are the only person who has access to your file. This procedure ensures a personalized service: questions adapted to your situation, answers online, saving your information, etc.

We can check your identity using clicSÉQUR, the Gouvernement du Québec's identity authentication service.

We check it when you select one of our personalized services.

You will be given a clicSÉQUR account when you register for the Régie's personalized services on our Web site, using the service provided for that purpose . You can also obtain a user code by selecting one of personalized services.

You must have on hand the following:

• your social insurance number
• your access code assigned by Revenu Québec 
• your most recent notice of assessment number 

Revenu Québec authenticates your identity because it has a lot of information that allows the Régie to apply the laws that cover the Québec Pension Plan and the refundable tax credit for child assistance.

If the personal information that we have in your file is different from the information at Revenu Québec, it is possible that you will not be able to use our online services. Contact us.

Contact us so that we can review your file. Don't forget to write down the personal information sent by Revenu Québec.

For the personalized services:

• CompuPension 
• Application for a Retirement Pension under the Québec Pension Plan 
• Statement of Participation in the Québec Pension Plan *
• Direct Deposit in Canada *
• Change of Address *
• My Account 

* These services are also offered as a non-personalized service (clicSÉQUR account not required).