Client satisfaction

Mesure annuelle de la satisfaction de la clientèle – Rapport 2016

(Annual survey to measure client satisfaction – 2016 report; French only) This annual survey measures the satisfaction of Québec Pension Plan, child assistance and public-sector plan beneficiaries with regard to commitments in Retraite Québec's Service Statement.
Last update: March 2019.

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Groupes de discussion portant sur les attentes de la clientèle à l’égard des services de Retraite Québec – Rapport 2017

(Discussion groups on client expectations regarding Retraite Québec's services- 2017 report; French only)

This document gives the detailed results of discussion groups held in the spring of 2017 in order to highlight the expectations of the population regarding Retraite Québec's services.

Last update: September 2017.

Notice to disabled persons

This PDF document may contain barriers to accessibility. You can obtain assistance by calling us.
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