Verifying your identity
Identification: your passport to secure, personalized services
Why we authenticate your identity before giving you access to some of our services
Some of our services require information contained in your file at
Retraite Québec. We must be sure of your identity so that you will be the only person who has access to your information. Those services are personalized: they ask you questions about your situation, give you personalized answers online and can save your information for your use at a later date.
How we authenticate your identity
We authenticate your identity using the ClicSÉQUR ID (Québec government's identity authentification service)
clicSÉQUR ID will give you access to
Québec's electronic services and to those of other Québec government departments and agencies.
- You choose a user code and password: these 2 elements comprise your
- Your ID is provided online within seconds.
- After you have obtained your
clicSÉQUR ID, you must register for
Québec's services. You can
cancel your registration at any time.
- The next time you use one of our personalized services, you need only provide your
- To obtain an ID, you must have filed an income tax return with
Revenu Québec in recent years.
clicSÉQUR method allows you to obtain a new user ID and register for the
Québec's personalized services.
You will be given a
clicSÉQUR user code when you register for Retraite
Québec's personalized services on our Web site, using the
service provided for that purpose . You can also obtain a user code by selecting one of the personalized services.
Our personalized services and how to access them
The following services are personalized services, that is, they require information contained in your file:
On the information page for the selected service, click on the button
Go to the service. Before giving you access to the service, we must authenticate your identity using
* These services are also available as non-personalized services (which do not require a user code).