To question or contest a decision...

Call the Régie to obtain more information about a decision 

If a person has questions about a decision rendered by the Régie, he or she can reach us by telephone to get an explanation.

To contest a decision rendered by the Régie 

If a person does not agree with a decision rendered by the Régie with respect to a pension or earnings recorded under his or her name under the Québec Pension Plan, he or she can apply for a review. By law, a person has 90 days from the date on which the Régie rendered its decision to file the application.

To apply for review, an Application for Review form is available, or a person can simply write to us, explaining the reasons in support of the application. Additional supporting documents can be provided. The application and documents must be sent to the following address, with the social insurance number or the client number shown on the decision being contested.  

Service de la révision
Régie des rentes du Québec
Bureau 650
Case postale 5200
Québec (Québec) G1K 7S9

If the Régie has not rendered a decision within 90 days after receiving an application for review (or 180 days if the Régie had to ask for additional information), an appeal can be lodged with the Administrative Tribunal of Québec (TAQ) without waiting for the Régie's review decision.

To contest the Régie's review decision...

If a person does not agree with the new decision, he or she has 60 days to lodge an appeal with the Administrative Tribunal of Québec (TAQ), whose decisions are final and without appeal. A form for this purpose can be obtained by calling the Tribunal, or a person can simply write to the Tribunal.

If a person is still displeased or would simply like to make a comment, he or she can contact the Régie's Services Commissioner.